A menu item is not visible

Check that the item belongs to the intended menu week, has availability and quantity, and is not paused or sold out. Confirm the menu week itself is published, then open the public storefront in a private browser window.

In Menu, select the week containing the missing dishes. If the week shows Draft or the admin header shows Draft changes, select Publish week to make those changes visible. Saving dishes or adding them to a week saves a draft; it does not update the customer menu. Publishing the storefront is also separate from publishing a menu week.

A week published earlier needs to be published again after changes. Wait for the publish to succeed, then reopen the live site. A failed publish leaves your changes as drafts.

If the item is still missing, confirm you are looking at the correct kitchen URL or custom domain and contact support with the menu week and item name.